SAFETY AND SECURITY

The Marrakech Coffee & Tea Festival prioritizes the safety and security of all attendees, exhibitors, and staff. Comprehensive measures are in place to ensure a safe and enjoyable experience for everyone at the festival.

1. Security Personnel Deployment

  • Professional security teams actively manage crowds and ensure swift responses to any emergencies.

  • Security checkpoints at all entry and exit points include bag inspections and metal detectors.

  • Dedicated patrols monitor each hall (A-E) and surrounding areas to maintain a secure environment.

  • VIP guests and keynote speakers receive specialized security escorts.

2. Controlled Access

  • RFID-enabled passes regulate access for attendees, exhibitors, staff, and VIPs, ensuring seamless entry and exit.

  • Digital ticket scanners verify all entries, preventing unauthorized access.

  • Restricted areas, such as backstage zones and storage spaces, remain clearly marked and securely guarded.

3. Emergency Preparedness

  • Fully equipped first aid stations are positioned throughout the venue.

  • A medical team, including paramedics and ambulances, remains on standby for the duration of the event.

  • Fire extinguishers and smoke detectors are installed across the venue, and emergency exits are clearly marked and unobstructed.

  • Evacuation plans are in place and communicated to staff for prompt action if required.

4. Surveillance and Monitoring

  • A comprehensive survelliance camera system continuously monitors key areas, including entrances, halls, and parking lots.

  • A central control room oversees live footage and coordinates responses to any incidents.

  • An incident reporting system is available to address safety concerns promptly.

5. Crowd Management

  • Attendance in each hall is actively monitored to prevent overcrowding.

  • Queue systems with barriers and clear signage ensure smooth flow at entry points, food stalls, and restrooms.

  • Trained staff assist attendees with directions and maintain efficient crowd flow.

6. Vendor and Exhibitor Safety

  • All booths and installations comply with strict safety standards, including electrical and fire safety regulations.

  • Exhibitors use fire-resistant materials, and liability insurance covers their displays.

7. Cybersecurity Measures

  • Attendee and exhibitor data remain secure through advanced data protection systems.

  • The festival Wi-Fi network is encrypted and password-protected.

  • Measures against ticket fraud ensure the integrity of the event's access system.

8. Public Health and Hygiene

  • Hand sanitizing stations are available throughout the venue, and high-touch surfaces are cleaned and disinfected regularly.

  • Clean drinking water is accessible at multiple locations, ensuring attendees stay hydrated.

  • Public health protocols, including optional health checks, contribute to a safe environment.

9. Transportation and Parking

  • Traffic flow around the venue is efficiently managed in collaboration with local authorities.

  • Secure parking areas with surveillance and attendants provide safe access for attendees and exhibitors.

10. Communication and Awareness

  • The official festival app offers real-time updates on safety measures, venue maps, and emergency contact details.

  • Staff and volunteers receive thorough training in safety protocols and emergency response procedures.

  • Clear signage marks emergency exits, first aid stations, and restricted areas to guide attendees.

11. Collaboration with Authorities

  • Local police and fire departments provide additional security and ensure compliance with safety regulations.

  • Medical and emergency services coordinate closely to address any incidents swiftly.

Stay Informed

More information about safety and security measures is continuously updated on the official festival website and through the daily official magazine of the festival, available onsite and digitally. These resources ensure attendees stay informed about all important updates and announcements.

Commitment to Safety

The Marrakech Coffee & Tea Festival ensures a secure and vibrant atmosphere, allowing attendees to fully enjoy the celebration of coffee and tea culture without concerns for their safety.